So what is the point of sending an email about a free upgrade when the upgrade is really $30?
I would prefer it to say upgrade at discounted price or upgrade to a free phone instead of plain free upgrade. That is lying.
Edge just came out not long ago, though. Well last year around this time. Upgrade fee has been out since about 2012, so that is not a valid answer Core2
What was the reason for the free upgrade back in, let's say, January 2013 prior to Edge?
Ughh, complain, complain, complain. You are basically paying $30 to get a $520 discount, on a $700 phone. If you don't want to pay the $30, just pay the full $700. No upgrade fee! Is that what you want?
I understand that. That is not my point. I am grateful for the discounts that Verizon does offer.
My point is why tell me it is a free upgrade when I am paying you $30 to upgrade?
It is a big fib!
It never stated that it will be free. If you choose View Upgrade Date, it will say "eligible for a discounted upgrade", not Eligible for a Free upgrade.