Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have been a Verizon customer since 2003. I would not hesitate to recommend Verizon to anyone - until 2015. I am not sure what changed but I have been considering a new service provider since then. I wish I had already left!! Here we are 6 years later with a coverage map that is not at all what it claims to be. I have an iPhone 11Pro AND consistently have 1 bar if that. The only time I can rely on service is when I am on WiFi. My daughter has an iPhone XR - same issue. My mother has a Samsung Galaxy A20 and she is sitting with 1 bar as we speak. We live close to a metropolitan area and what I thought were abundant towers according to the map. So why do we only have 1 bar. Why is service getting worse and worse? If I could find a provider to pay off my current phone - we would be gone.
I have called numerous times about this over the years and been told to "just upgrade, it will get better". What do we do? We upgrade. Nothing changes. I got roped into a 2 year hotspot agreement on a defective device because they said it would improve my service, especially when I am having service troubles. The hotspot ended up disconnecting randomly when I used it.
This service is no longer reliable or one that I can recommend.
Davonnaw, thank you for bringing these issues to our attention. We are grateful for your loyalty of eighteen years and we certainly do not want to lose you. We apologize for the issues you are having with your service and we want to do everything we can to help you. What specific services are being impacted? Are the issues happening indoors or outdoors? -Jacob