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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
Every fudging time I try to use the Verizon website it dead ends on me.
I'll get to the point where I click on a button and it does nothing.
Or I click on a button and it takes me to a blank screen.
Or it says that function is unavailable right now, try later.
Or it says it can't connect to the server.
But no worries ... I call the 800 number, get transferred, it rings 100 times then the call gets sent to voicemail.
Verizon either doesn't know what their customers are experiencing or they know and just don't care.
I know how important it is to be able to get the help you need. What is it that you're trying to do on the website?