download voicemail

[hkypuck]

Can I download my VM

[Ann154]

I believe you have that option with visual voicemail.

[amberf_vzw]

We want you to have the benefits and making sure you have your voice mail Hkypuck. The voice mail should automatically be on the phone. What is the make/model of your device? What lead you to see that your voice mail is gone?

AmberF_VZW

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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[hkypuck]

I never said it was gone. I simply asked if I could download it. I need it available for a legal matter.

[vzw_customer_support]

hkypuck,

Our apologies that we didn’t understand what was originally asked. For us to better provide you with the assistance you need, can you please clarify what exactly you mean by download the voicemail? What make & model phone do you have?

AliciaS_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!"

[hkypuck]

Seriously? DOWNLOAD! As in take the VM and move it to another device such as a flash drive, pc, tablet. Downloading is a pretty common practice here in the US. I have a Samsung S7. This is a pretty simple question. Can you or can you not DOWNLOAD a recorded message from Voicemail?

[Ann154 · Accepted solution]

If you have the visual voicemail see the section on archiving. Visual Voicemail FAQs | Verizon Wireless

[hkypuck]

I don't have Visual Voicemail. There is an extra charge for that.

[Ann154]

There are two types of visual voicemail. Basic visual voicemail is FREE and the premium visual voicemail is $2.99 per month.

The Samsung Galaxy S7 is compatible with the basic visual voicemail.

Voicemail Comparison | Verizon Wireless

[vzw_customer_support]

Being able to save a voicemail message to an external source is definitely something doable in this day and age, hkypuck. From reading the thread, it sounds as if you've checked into all the no-cost options. When I read the posts, you hadn't commented on whether or not Ann154's recommendations resolved your concern. Since you mentioned it's a legal matter, I'd like you to check into another option we make available. While there is a cost, it may be the very solution that fits your needs. Check out CBW Productions at: http://spr.ly/65838W4lL

GeorgeS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the “Correct Answer” button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!