Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
When I go to Verizonwireless.com and try to find out what my usage is, it says: " We are unable to process your request at this time. Please try again later." This has been going on for several days. I get out of it and even turn off my computer, but when I get back into it, that message keeps coming up. I need to know so that I can see what I can do with the time I have left on this month.
ziggufuss, we want to ensure you can access your usage detail as desired. We do need some clarifying detail first. Are you only having this issue when trying to view usage on the website or does it also occur on the My Verizon Mobile app? Are you able to obtain usage detail when dialing #DATA on your VZW device? Is this for a prepaid or postpaid account?
I am having the same issue while trying to check on the website. When I try and choose a phone line a broken line appears vertically on each side of the picture of the phone I am trying to choose. When I click on data or minute usage I get a "javescript error." This has been happening for at least two days.
I'm having the same problem on the verizonwireless.com site. I've tried several different browsers - Safari, Chrome and Edge, and all I see are gray horizontal lines.
Having access to your account is crucial and we are truly sorry to learn you are having problems to view your usage. Do you have the latest version of the My Verizon Mobile App? Check steps to update it in the link below. Keep us posted: