Couldn't send message.
Errorrequested
Enthusiast - Level 1

I am having trouble sending a text message. Currently using samsung galaxy s21, under view details of the failed text it says 

Delivery report: not requested

Status: unsuccessful

Error code:Ntwk.Res.

Its only to one person, if anyone can help!

17 Replies
vzw_customer_support
Customer Service Rep

Hello, Errorrequested. We want to unsure you receive the assistance you need to resolve this issue. We are sending you a Private Note to assist further. 

*Cassie

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Radbecky
Enthusiast - Level 1

I have same problem.  Not all numbers.  Only a couple.  This is new.  I was able to send a couple weeks ago.  

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vzw_customer_support
Customer Service Rep

Hey there, Radbecky. We want to get to the bottom of this messaging issue for you. What is the make/model of all of your phones? This way we can give you specific steps to try for troubleshooting. 

 

-Nicci

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StoneTempleFox

I have the same problem with a phone number i was able to text prior to my switch last week. Please make the resolution of this problem public so people like me can just look it up and fix it.

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vzw_customer_support
Customer Service Rep

StoneTempleFox, welcome to the Verizon family. Making sure all of your text messages are being delivered to their destination is important. Allow us the opportunity to review. Are you able to call this particular mobile number? What happens when you send a text? Which text message application are you using?  

-Sylvia

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What is this! Just tried to text my sister in Christ JESUS, and after all our texting,  for the first time I get "Error ode: Ntwk.Res."  What now?

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Typo:  code, not ode!

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vzw_customer_support
Customer Service Rep

Hello, thank you for contacting us. We're here to help! Are you still having issues texting your sister? 

 

~Baldo

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ShoNuff07
Newbie

I am having this same issue. My wife and I can only text our son in a group message. Since 18 Aug 2022, we can not send him a personal text. We get the error "unsuccessful error code ntwk.res". He also can not text us, just only in a group text. He has a 1Phone, we both have Samsung products.

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vzw_customer_support
Customer Service Rep

Thank you for bringing this to our attention, and I'm sorry your family is having problems with the service. We know how important this is for you. Is the iPhone having problems sending/receiving text messages to other lines? How are the other services working? -Evelyn

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Verity7
Enthusiast - Level 1

I am experiencing the same problem with one contact I can no longer send to. It is my Dad and we have texted for years. This stopped working a couple of days ago. I have a Samsung S21 Galaxy Ultra.

Is there a solution to this issue?

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vzw_customer_support
Customer Service Rep

Hello Verity7. We know the importance of being able to communicate via text message with loved ones. We'll do all we can to help. Have you attempted to delete the contact information and thread, then trying to send the  text messages again? What is the make and model of your Dads' phone? 

-Tanisha

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Verity7
Enthusiast - Level 1

I learned that the issue seems to be with his phone as he is unable to receive or send text messages.  He is working through the issue with Verizon. Thanks for follow up.

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vzw_customer_support
Customer Service Rep
You're amazing, thank you for being the best part of Verizon. If you need any further assistance please reach back out to us here online. Have a beautiful rest of your day and  Happy Holidays!

*Gen

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Bunnywoman
Newbie

I have this same problem.  I have reset my network  3 times. And nothing. The techs for Verizon couldnt find anything wrong.

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acraftylady2
Specialist - Level 2

Maybe it's on the other person's end.  Had similar the other day and a friend accidentally hit airplane mode and didn't realize it. 

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vzw_customer_support
Customer Service Rep

We do want to make sure that you can send text messages without any issues. Are you having these issues with every person that you are trying to text? Or is it a specific contact on your phone? Are you able to receive text messages without any issues (that you know of)? Can you make and receive phone calls on the device?

-Kevin

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