No service
alikazimtelli
Enthusiast - Level 2

Hi,

I have no service at my home in zip#44139. I have tried to get help but no action. I'm assuming to go Google Fi. Does anyone hear me?

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vzw_customer_support
Customer Service Rep

We know it's important to have the best service available to you. We are here to help. When did this issue start? What troubleshooting steps have you tried so far?*Rebecca

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alikazimtelli
Enthusiast - Level 2

It has been for a year. I did phone troubleshootings even resetting the phone.

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vzw_customer_support
Customer Service Rep

We definitely want to make sure that you are able to get a great connection. Are other devices in the area behaving similarly? *Peter

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alikazimtelli
Enthusiast - Level 2

Yes

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