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A system update is available however I cannot install due to an error. Error messages 402
Queenfoto4
Newbie

I have tried using the LG Software update but the phone will not connect.

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Re: A system update is available however I cannot install due to an error. Error messages 402
cficklin31
Newbie

You don't want this update.  It is causing the phone battery to drop very quickly.

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Re: A system update is available however I cannot install due to an error.  Error messages 402
Snn5
Legend

Verizon disabled the LG stock updater.  You can try to use the Verizon Software Repair assistant.  It should be installed on the phone and accessible when you plug the G4 into a PC.

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