Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Just switched over to a ASUS ZENFONE V Verizon specific phone. All other functions of the phone works. (data, sms messaging) But for some reason, I can't make or receive phone calls. If I call in from an outside line, it rings (though not on my zenfone) then goes to voicemail. If I call from the zenfone from my contacts, it pops up like it's attempting to call, then just never connects and goes back to my contacts screen.
Anyone experience this or have any other suggestions? Why would I be able to get text messaging but can't make calls?
Oh no! This is not what we want to read about, especially when it is a brand new phone. Making sure you are able to make & receive calls is super important. Allow me to help figure this out. You have done pretty much all of the troubleshooting that you can do. Thank you for taking the time to do all of that. I would like to check out a few things on your account to make sure that everything is provisioned correctly. I have sent you a Private Message so I can gather much-needed information to assist you further. Please respond back to me in the Private Message to continue.
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!