Before lollypop upgrade I could transfer files from LGg3 to computer using the LG supplied USB cord. How do I fix this bug?

[grantcool]

Before lollypop upgrade I could transfer files from LGg3 to computer using the LG supplied USB cord. How do I fix this bug?

[Snn5]

Is the G3 not recognized by the PC?  Or is it recognized and you don't see the ext SD card?  Are you able to use the Wireless Storage feature to transfer?  Do you have updated USB drivers from the LG support site?

[grantcool]

Before lollypop upgrade, when I plugged USB cord into computer, G3 was

recognized as an external storage device and files were easily transferred.

After upgrade, computer no longer "sees" the G3.

[Snn5 · Accepted solution]

Have you updated the USB drivers from the LG support site?

[grantcool]

update drivers worked. thanks

[Snn5]

Glad that answered the issue