Block texts based on keyword?
Annie31
Enthusiast - Level 2

I'm getting daily spam texts for someone named Genevieve. How can I make this stop??? 

Can I block texts based on a keyword? If not, can Verizon explain why, please?

The fact that customers pay hundreds of dollars a month and have to put up with this kind of pointless harassment is not okay.

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Re: Block texts based on keyword?
vzw_customer_support
Customer Service Rep

Receiving unwanted text messages is never ideal, Annie31. I'd be happy to go over some details with you. We offer a free text messaging block. Once you're entered the mobile number of the sender, you will stop receiving text messages for 90 days. After that 90-day period, you can re-add the number. Below is a link with steps to set the block up:
http://spr.ly/66021Niq0

GregL_VZW

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Re: Block texts based on keyword?
Ann154
Community Leader
Community Leader

Read this similar thread. It isn't possible. 

 

https://community.verizonwireless.com/t5/Samsung-Galaxy-S-Series/Blocking-incoming-texts-by-keyword/...

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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