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Block texts based on keyword?
Enthusiast - Level 2

I'm getting daily spam texts for someone named Genevieve. How can I make this stop??? 

Can I block texts based on a keyword? If not, can Verizon explain why, please?

The fact that customers pay hundreds of dollars a month and have to put up with this kind of pointless harassment is not okay.

Labels (1)
Re: Block texts based on keyword?
Customer Service Rep

Receiving unwanted text messages is never ideal, Annie31. I'd be happy to go over some details with you. We offer a free text messaging block. Once you're entered the mobile number of the sender, you will stop receiving text messages for 90 days. After that 90-day period, you can re-add the number. Below is a link with steps to set the block up:


Re: Block texts based on keyword?
Super User
Super User

Read this similar thread. It isn't possible.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.