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Can I restore a deleted message?
repsychler
Newbie
‎04-16-2014 03:49 PM

can i Un-delete a message I received?

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Re: lost message
vzw_customer_support
Customer Service Rep
‎04-18-2014 04:14 PM

Hello repsychler, you pose an excellent question! I'm sorry to say that a message that was deleted can't be undeleted. You are able to backup messages received in the last 90 days online. View details here: http://vz.to/1emjjfo

WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

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Re: lost message
vzw_customer_support
Customer Service Rep
‎04-18-2014 04:14 PM

Hello repsychler, you pose an excellent question! I'm sorry to say that a message that was deleted can't be undeleted. You are able to backup messages received in the last 90 days online. View details here: http://vz.to/1emjjfo

WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

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Re: lost message
Ann154
Community Leader
Community Leader
‎04-18-2014 08:41 PM

But only if you had the VZW Messages previous installed and setup on their phone.

I would suggest the OP install a SMS Backup application from the Play Store and set it up to automatically backup the messages on a set schedule.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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