Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

Can you upgrade the LG K20V android phone
djfro5
Newbie

After being a Tracfone customer for many, many years, I finally decided to move up to a "big boy" phone. I purchased the LG K20V from a Verizon store a few months ago, and it was running Nougat 7.0. I'm not well versed on the newest programs but I know that over the past few months, Android has released Nougat 7.1.2 and also Oreo 8.0. I have used the update feature on my phone (just this afternoon) but my software info still shows I have Nougat 7.0. I thought that with android phones through a carrier like Verizon, they would automatically update your phone when a new update was released (this was the problem I had with Tracfone in that I had Android Marshmallow 6.0 and the only way I could update my program was to buy a newer phone).

Should I assume that since my LG K20V has not updated to 7.1.2 or 8.0 that I'm stuck with Nougat 7.0 on my phone? I moved from Tracfone because I was tired of purchasing a new phone every time I wanted to update from 6.0 to 7.0 or 8.0. It would be disappointing to have this same scenario with the LGK20V and any updates. Any help would be greatly appreciated.

Labels (1)
0 Likes