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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Cloud Service paused and not available

Trying to back my photos, contacts, and more to Cloud.  Keep getting message saying that Backup is paused and service temporarily unavailable.

Can't resume the backup.

Can someone please help?

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Re: Cloud Service paused and not available
Customer Support


We know how important it is to have everything backed up. Let's get yours saved. Are you using the Cloud on your device or computer? Are you doing it over WiFi &/or cell data (4G/LTE)?

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!