Connetion problem in Facebook with Marshmellow

[kapierce]

Receive error message when I select  anything in FB

[vzw_customer_support]

Hi there kapierce.

I know how important being able to access Social Media is. What kind of device do you have specifically? Do you have Wi-Fi turned on, or are you using your mobile data? Do you have troubles with any other apps on the device, since the update?

LeoL_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[kapierce]

I have the Samsung S6. It happens with WiFi or Data. I'm not having this problem with any other apps

[LakeGuy2010]

My Droid Turbo 2 also does this. Whenever on either wifi or data, it says "can't connect right now." The web app works fine.

[Ann154]

The Facebook application is well known to be buggy.

[vzw_customer_support]

You have an awesome phone kapierce and I know its critical to stay connected via your social media apps. I'm sorry to hear you're having issues. Have you tried to remove/disable the Facebook application and redownload it to your phone? Sometimes certain apps may not be fully compatible with updated software.

KinquanaH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[hworkman · Accepted solution]

If you have power saver mode on, turn it off. I had to do this to get some of my applications to work correctly, one of them being Facebook.

[hworkman]

There is apparently a small bug within the new update that can cause this when the"power saver mode" is on.

[kapierce]

I'll try this. My work around right now is to "Force Stop" the app, then it works. But I don't want to do this forever

[hworkman]

I was having to do the same exact thing. I've had my power saver off for over a week now and it has worked great, of course besides my battery draining quicker, but I just got some extra chargers for work and my car.