well you could try a factory reset before you do anything. it's a bit of a hassle, but if your media is on the sd card and you spend the $5 for my backup pro, then it takes very little time to get the phone all set back up to how you have it now (mayba an hour). you will lose the data associated with your apps (like the levels/stages in games, and custom settings, etc), but your apps will all be restored and you'll just have to set up the email accounts and stuff.....but for $5, i would try this first. i didn't even realize the ally had been out for a year? i sure would've thought you were still under warranty.