DNS Failures

[dadkind]

Hello All,

My phone can't connect to my work website.

If I'm on my home network, or any other public WiFi, I can connect without problems.

When I type in my URL, I get this error message:
"xxx's server IP address cound bot be found. DNS_PROBE_FINISHED_NXDOMAIN"

My company had an outage last night. So I'm wondering if Verizon DNS has cached an error response.

How do I get Verizon to flush their DNS?

Thanks,

-tomas

[bearone21]

some companies have protocols for tying into private accounts, talk to your it folks.

[vzw_customer_support]

Although I agree with bearone21 (thank you to bearone21 for contributing), I would like to make sure we are sending you in the right direction. Tell me, are others (no matter what carrier they have) having the same issue you outlined in your post, or are they able to access the website? Since posting, have you been able to consult with your IT department at work? Please share these additional details for me, thank you.  

ChristinaB_VZW