Mookao77
Newbie

Why do I pay extra when I go over my data just a little. Basically buying another gig yet  I lose the data If I don't use it ! ! !  There's something wrong with that. Now I never use it all afraid to go over.  I buy 10gigs I shouldn't lose it and pay extra going over a little! ! ! Not a happy customer.  Roll it over! ! ! And stop cheating people out of their data.

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Re: Data
Ann154
Community Leader
Community Leader

You can also change your plan during the billing cycle to adjust for the actual usage.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Data
bearone21
Legend

the data amount can be increased/decreased both ways so no overage fees & then dropped back at the start of the new cycle.

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