Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Family in W.Des Moines, IA can not received my text messages. The phone [Removed] and email address is [Removed] Another family member on Cape Cod has a comcast.com account and she can't get my text messages. Both families have VZ accounts so I'm not understanding the situation.
personal information removed as required by the Verizon Wireless Terms of Service
Message edited by Verizon Moderator
We want to make sure that you are always connected with your friends and family. Which device are you using to text them and what application are you using? Do you get a failure message on your texts or do they show that it goes through?
We would be happy to assist you and get your texts sent through. Please reach out to us on Facebook at: www.Facebook.com/Verizon or on Twitter at: www.Twitter.com/vzwsupport so that we can get this resolved quickly.
JoshuaT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!