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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Forgot password, locked out of Phone S10e

Just got my new work phone S10e up and running and immediately forgot my password to unlock the phone!  Only have a couple tries left.  Google 'find my device' only allows locking the phone, erasing it completely, or making a noise to find it.

How do I recover my password or change it with my phone locked?

Re: Forgot password, locked out of Phone S10e
Customer Support

RuCraft, if you've forgotten your PIN and are unable to remember it, your only option would be to erase the device and setting it up as new again. You can either do so via the device as shown here: or using Google Find My Device as shown here: