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Every time I unlock the phone, there are ads on the home screen.
Have to clear them before I can use the phone.
Verizon store can't figure it out.
Is this normal for that phone?
Extremely obnoxious.
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An installed app might be causing the problem.
A factory default of the phone with a careful review of which apps to re-install could resolve the issue. Installing Antivirus apps from Norton, Avast...etc can help.
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Thanks.
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adblock plus works well for me on phone & pc.
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If a factory default and selective app restore is done, post the results.
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JET460, we want to ensure this issue gets resolved. Most likely this problem cam from an app or a website not normally visited. Have you already completed a factory data reset? Does the issue still exist?
ImanuelC_VZW
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