Got a Kyocera DuraForce PRO on my last hardware update...Regret is REAL!

[sand1205tww]

I am VERY disappointed with the Kyocera DuraForce Pro phone! I have had so many problems with connectivity and texting that I miss my "old" Motorola! THIS is the FIRST time I have had a reason to complain about anything sold by Verizon. What is Verizon willing to do to fix this?

I am not sure but I do not think that this phone can even update to the most recent version of the Android software...explain that to me.

[vzw_customer_support]

Having reliable communications, is paramount. Have you performed any troubleshooting steps, such as a restart, or a network settings reset?

CraigS_VZW