Gray emergency icon in messages

[Snow81]

What does this mean!!!! ????

[vzw_customer_support]

Snow81,

That sounds like quite a concerning message. We're eager to assist in finding the cause. When did this begin appearing? What model phone are you currently using?

TrevorC_VZW

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[Snn5]

Triangle with exclamation mark in it?  Means message was not successfully sent perhaps.