HTC Desire 530

[ANDLIS37]

I recently turned my phone on airplane mode.  However, I then could no turn on the wi-fi to connect to the airline wi-fi, the button was greyed out.  The only way to access wi-fi was when the airplane mode was not enabled.  Is anyone aware of a fix for this?

[demmo86rt]

I thought most phones allowed you to turn on WiFi while in airplane mode, but it might be disabling ALL radios.

[Ann154]

Agreed. They should be able to turn the wifi radio back on while in airplane mode.

[vzw_customer_support]

I want to make sure that all of your WIFI questions are answered, ANDLIS37. I want to make sure that I get a better understanding of the situation. Why are you placing the device into airplane mode?

NicholeK_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[ANDLIS37]

First, because I'm on an airplane and I want to connect to the plane's.

Secondly, because I'm in a foreign country and don't want to receive calls

or texts.

On Mar 22, 2017 6:36 PM, "vzw_customer_support" <forums@verizonwireless.com>

[vzw_customer_support]

Thanks for providing those details, ANDLIS37. I know how important it is to be able to control your phone signal while traveling abroad. May I ask which make & model phone you are using? Have you ever been able to enable WiFi while in Airplane mode on this device before?

MichelleH_VZW

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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[ANDLIS37]

I have the HTC Desire 530. I just recently upgraded to this phone and this was the first time I needed to turn on the airplane mode and that is when I discovered that I could not enable wi-fi while in airplane mode.