How do I disable and enable my Wi-Fi?
kcquestions
Newbie

My wifi keeps coming on when i don't want it to. How do i disable it and keep it off?

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Re: My wifi keeps coming on when i don't want it to. How do i disable it and keep it off?
vzw_customer_support
Customer Service Rep
kcquestions,

That's a very good question! It's important to be on the network you want to be on. How are you turning the wi-fi off? If you go into your settings there should be a wi-fi switch as the second option from the top. If we turn it off there it shouldn't come back on until you tell it to. If you select that and press the menu button (3 dots in the top right corner) you can also turn off "Allow wi-fi scanning" which can help not get notified of them when wi-fi is off.

AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: My wifi keeps coming on when i don't want it to. How do i disable it and keep it off?
vzw_customer_support
Customer Service Rep
kcquestions,

That's a very good question! It's important to be on the network you want to be on. How are you turning the wi-fi off? If you go into your settings there should be a wi-fi switch as the second option from the top. If we turn it off there it shouldn't come back on until you tell it to. If you select that and press the menu button (3 dots in the top right corner) you can also turn off "Allow wi-fi scanning" which can help not get notified of them when wi-fi is off.

AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: My wifi keeps coming on when i don't want it to. How do i disable it and keep it off?
Heretic1989
Specialist - Level 2

Check "Keep wifi on when screen is off" Maybe that's the culprit.

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Re: My wifi keeps coming on when i don't want it to. How do i disable it and keep it off?
Heretic1989
Specialist - Level 2

Hi kcquestions. Smiley Happy Have you found the answer?

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