How do I get a voice mail greeting that is not personalized?

[dbressler13]

how do I get a voice mail greeting that is not personalized?

[vzw_customer_support · Accepted solution]

dbressler13, making sure you are able to set up your voicemail greeting how you want to is a priority! Allow us to further go over the details. Can you please let us know if you are utilizing basic or visual voicemail? Also, may we have the make/model of your device? You will have the option to set up your voicemail greeting as a standardized caller ID greeting which will read out your phone number. Please follow this link http://vz.to/2keqrTz for steps on how to make these changes for when you call your voicemail by dialing *86. From the link please reference the steps located on the left side of the page going from the “Main menu” box you will select “Personal Options” option 4> from the “Personal option” box select option 3 which is “Greeting/recorded name” > From the “Greetings” box select option 4 “Caller ID greeting”. Please keep us updated on the progress and let us know if these steps worked for you.

SylviaT_VZW

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