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How do I stop a virus pop up?
kafr3
Newbie

Getting popup on chrome that can't close. Says "The page at androidappworld says your Android may have been exposed to a virus while browing recent adult-oriented websites. Tape OK to scan your phone for viruses." I haven't visited "adult" websites. How do I close?

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1 Solution

Correct answers
Re: androidappworld?
vzw_customer_support
Customer Support

Here to help! I want to make sure that your device is secure kafr3.  Have you recently downloaded any applications to your phone? Let's get that error message out of Chrome Broswer by clearning the application.  Click on the link for steps on how to complete.

http://www.verizonwireless.com/support/knowledge-base-112102/



Once this is complete, it is recommend to run a sace of your  LG with our Verizon Support and Protection App.


http://www.verizonwireless.com/support/knowledge-base-63049/


Keep us posted.



YareliM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: androidappworld?
kafr3
Newbie

Forgot to mention phone is an LG G3.

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Re: androidappworld?
vzw_customer_support
Customer Support

Here to help! I want to make sure that your device is secure kafr3.  Have you recently downloaded any applications to your phone? Let's get that error message out of Chrome Broswer by clearning the application.  Click on the link for steps on how to complete.

http://www.verizonwireless.com/support/knowledge-base-112102/



Once this is complete, it is recommend to run a sace of your  LG with our Verizon Support and Protection App.


http://www.verizonwireless.com/support/knowledge-base-63049/


Keep us posted.



YareliM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: androidappworld?
kafr3
Newbie

Thanks. That fixed the problem.

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