How to remove an app that doesn't show up on the app mgr list?
YOUKNOWCHUCK
Newbie

Installed a Capital One Mobile app - it won't open correctly,

and even though there's an icon for it on my home page, it is not

listed on my app mgr list, so I don't know how to remove or uninstall it

so that I can re-install it and try again...any suggestions ?

Labels (2)
0 Likes
Re: How to remove an app that doesn't show up on the app mgr list?
vzw_customer_support
Customer Service Rep

YOUKNOWCHUCK,


Thank you for reaching out to us here, as help is our middle name! Having an app that is not working correctly is sure frustrating. I’ve been there myself. I have the resolution for this. You will be able to go to the Google Play Store & uninstall it from there. To do this, please go to Google Play Store, the top left corner is 3 horizontal lines. Tap the 3 horizontal lines & tap on “my apps & games”. Then scroll down to the Capital One app & tap to select. There will then be an uninstall option for you.


AliciaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes