Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
How to remove an app that doesn't show up on the app mgr list?
YOUKNOWCHUCK
Newbie
‎08-16-2016 02:00 PM

Installed a Capital One Mobile app - it won't open correctly,

and even though there's an icon for it on my home page, it is not

listed on my app mgr list, so I don't know how to remove or uninstall it

so that I can re-install it and try again...any suggestions ?

Labels (2)
0 Likes
1 Reply
Correct answers are available for this post.
Re: How to remove an app that doesn't show up on the app mgr list?
vzw_customer_support
Customer Service Rep
‎08-18-2016 02:09 PM

YOUKNOWCHUCK,


Thank you for reaching out to us here, as help is our middle name! Having an app that is not working correctly is sure frustrating. I’ve been there myself. I have the resolution for this. You will be able to go to the Google Play Store & uninstall it from there. To do this, please go to Google Play Store, the top left corner is 3 horizontal lines. Tap the 3 horizontal lines & tap on “my apps & games”. Then scroll down to the Capital One app & tap to select. There will then be an uninstall option for you.


AliciaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes