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I can't remember my password to get back into my phone. How do I get back in it?
Ashields2
Newbie

My 5 year old made the 4 digit pass code and I'm trying to get into my phone now. She can't remember the code. Help!

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Re: I can't remember my password to get back into my phone. How do I get back in it?
RushFan2112
Specialist

You're probably going to have to factory reset the phone.  Google your phone type and the words factory reset.  It usually involves powering off the phone and then starting back it up while holding both volume buttons then choosing the reset option.

WARNING:  YOU WILL LOSE EVERYTHING ON THE PHONE.

I hope you are backing up to the Cloud, if there is stuff you wanted to keep.

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Re: I can't remember my password to get back into my phone. How do I get back in it?
BamaBoi334
Contributor

Enter random password how many times you can and should asked if you forgot password and it will ask you to sign in using your Google account

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