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I cant get a cell dignal where I work. There is a AT
HG8TORALUM98
Enthusiast - Level 1
‎08-24-2016 03:04 PM

There is a AT&T tower near my work but I still get no phone Service. My phone is useless all day.

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Re: I cant get a cell dignal where I work. There is a AT
Ann154
Community Leader
Community Leader
‎08-24-2016 04:07 PM

Maybe you should consider switching to AT&T?

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Re: I cant get a cell dignal where I work. There is a AT
sprmankalel
Champion - Level 3
‎08-25-2016 01:45 PM

You won't get a signal on your Verizon phone from the AT&T tower. It is a tower that provides service to AT&T customers. Phones don't roam on other carriers towers. They are different frequencies and technologies. Unless you subscribe to ProjectFi.

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Re: I cant get a cell dignal where I work. There is a AT
bearone21
Legend
‎08-25-2016 03:50 PM

i would imagine that there's more than one provider on the tower.

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Re: I cant get a cell dignal where I work. There is a AT
Ann154
Community Leader
Community Leader
‎08-26-2016 04:33 AM

Not all the time. It depends on who owns the tower and the agreements they have in place.

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Re: I cant get a cell dignal where I work. There is a AT
bearone21
Legend
‎08-26-2016 09:46 AM

you''re probably right, but when i see towers, they usually have more than one array.

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Re: I cant get a cell dignal where I work. There is a AT
Ann154
Community Leader
Community Leader
‎08-26-2016 11:13 AM

Where I live and travel, I see both types. Even then multiple arrays could mean a tower with double or more capacity of a single array tower.

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Re: I cant get a cell dignal where I work. There is a AT
vzw_customer_support
Customer Service Rep
‎08-26-2016 03:13 PM

HG8TORALUM98-

We want you to have service where you use your phone the most. Let's figure this out together. How long have you been experiencing service challenges at your work? What zip code are you located in? Is this only happening when you're indoors, or is this outdoors as well near your work building?


AmberK_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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