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Is my galaxy s7 possessed?
MaggieJ
Newbie

My galaxy s7 has begun randomly making notification sounds and the camera flash has also begun going off randomly.  I don't even have to be using my phone for this to happen.  This all started after it did a factory reset randomly while I was asleep a couple of weeks ago.  Can anyone give me some info about this? Now the galaxy note 7 is being recalled and people are being told not to use them. I'm wondering if the s7 may have similar issues....

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Re: Is my galaxy s7 possessed?
vzw_customer_support
Customer Support

This is certainly concerning to hear! Let's see if we can pinpoint what is causing this issue. Do you recall installing any specific applications or downloading any files to your device prior to the factory reset?


HarleyE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Is my galaxy s7 possessed?
MaggieJ
Newbie

Not that I recall.

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