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Is there an Official Document for Proper Lollipop Update Procedure?
dontUPDATEmyLGg3
Enthusiast - Level 2
‎05-21-2015 09:19 AM

Hi Verizon Support - Can you please post here an official document on the proper Lollipop update procedure that should be taken on the LG G3?  Thank you.

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Re: Q to Verizon Support - Official Document on Proper Lollipop Update Procedure?
vzw_customer_support
Customer Service Rep
‎05-21-2015 10:52 AM
We want to make sure that you can update your software correctly dontUPDATEmyLGg3! If you are trying to do the update you can go to this link http://www.verizonwireless.com/support/knowledge-base-110860/ and it will give you guidance on how to do the update. Let us know if you have any other questions.
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Q to Verizon Support - Official Document on Proper Lollipop Update Procedure?
vzw_customer_support
Customer Service Rep
‎05-21-2015 10:52 AM
We want to make sure that you can update your software correctly dontUPDATEmyLGg3! If you are trying to do the update you can go to this link http://www.verizonwireless.com/support/knowledge-base-110860/ and it will give you guidance on how to do the update. Let us know if you have any other questions.
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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