Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Issue with HTC One M8 Software Update Screen
Yogini60
Newbie

When I select Settings/ Software Update / Check New on hubby's phone, absolutely nothing happens. My phone immediately comes back with a status message...but his does nothing. When I select Status on his, the last attempt to update  software was 1/27/15. What can we do to fix this so it will update or at least be able to try and manual update using the Check New screen. Thanks!

Labels (2)
0 Likes
Re: Issue with HTC One M8 Software Update Screen
vzw_customer_support
Customer Support
I very much appreciate your concern and want you to get the most out of your device! What software version is your husband currently running? You may also provide information towards the baseband version.

YosefT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
0 Likes