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Kyocera Update changed my lock screen.
COUSPA15
Newbie
‎02-07-2018 03:54 PM

I would like to know why the face ID option was removed from my recent Kyocera Brigadier update.  It also seems to slow everything down I the touch screen does not work as well as it did.  Is there a system restore option?  Because I just got this phone a week ago, really liked it, now in the last hour since this happened I'm really disappointed.

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Re: Kyocera Update changed my lock screen.
vzw_customer_support
Customer Service Rep
‎02-09-2018 04:11 PM

COUSPA15

 
We want you to be happy with your Kyocera Brigadier performances and features. Allow us to help. Unfortunately, there's no system restore option. Tell me more about your touch screen not working as well as it did before the recent update. To clarify, the Face ID that you're referring to is the "Face Unlock" feature, is this correct? Here's a link that will assist with setting up face recognition http://vz.to/2nW5U7q.
 
CoreyM_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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