Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
LG G3 notification bar not pulling down sometimes

Recently, after the lollipop update, (5.1.1) I have not been able to pull down my notification bar at all from time to time. I have factory reset my phone, but this only temporarily fixes the issue. I took off my case, and the issue persists. I have turned on developer tools and tracked the touch sensor, and it seems that it occasionally thinks there is a touch action being made on the task bar, thus locking it. How do I fix this software issue?

Labels (2)
Re: LG G3 notification bar not pulling down sometimes
Customer Support

MikeD95, thank you for reaching out as we want you to enjoy fully the functions your device has to offer. Have there been any other applications recently installed on the device? Do you notice any specific time that this issue happens or does it seem random? Are there any other issues that you have noticed with the touch-screen in other apps or operations?

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!