LG G3 voicemail notification won't go away

[Manda00]

I got 2 voicemails, I checked them, but the notification stayed stuck on my drop down menu. Next day I got 2 more voicemails, but the notification is still there. Yes, I turned my device off and on again. I listened to the messages and deleted all 4 of them. HELP it's annoying

[vzw_customer_support]

You have reached the right place for assistance, Manda00. I can see how this notification can be annoying. Let's work together to get rid of it. Do you currently us basic voicemail or visual voice mail? Is your software up to date http://vz.to/1BiGZYk . Try powering your phone off, briefly removing your sim card, place sim card in and power your phone on. 

JorgeO_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!