Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
LG G5 overheats, powers down on its own
pirate1125
Newbie

My LG G5 overheats all the time.  It will power down on its own randomly, sometimes it does this when you try and unlock the screen.  It constantly locks up.  Phone has been in lifeproof case from day one and is not damaged.  I need a working phone especially when its still under payment plan

Labels (2)
0 Likes
Re: LG G5 overheats, powers down on its own
pirate1125
Newbie

Anyone got any ideas?

0 Likes
Re: LG G5 overheats, powers down on its own
vzw_customer_support
Customer Support

It's concerning to hear that you are having issues with your device overheating. When did you first notice your device doing so?

HarleyE_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes