LG G6 System Update Error 0x1124000
GreyEagle522
Enthusiast - Level 1

Latest LG G6 System Update fails during installation.  Appears to be a global issue.

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Re: LG G6 System Update Error 0x1124000
aloragrace
Enthusiast - Level 1

I'm glad it's not just me. I've attempted this update multiple times over the past couple of days. Frustrating!

Re: LG G6 System Update Error 0x1124000
BlitzTarget
Enthusiast - Level 1

Similar (if not same) problem on a different thread that's 7 pages long.  I think this is a global issue.

Re: LG G6 System Update Error 0x1124000
dnpclaffey
Newbie

Is there a workaround, or fix?

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Re: LG G6 System Update Error 0x1124000
jav6
Champion - Level 3

@dnpclaffey wrote:

Is there a workaround, or fix?


Everyone's waiting for a response from the IT Support Team.  Here is the other thread:

https://community.verizonwireless.com/t5/LG/LG-G6-Software-Update-Won-t-Complete/m-p/1186314#M9032

...Just another VZW customer...trying to offer some assistance...
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Re: LG G6 System Update Error 0x1124000
vzw_customer_support
Customer Service Rep

I'm sorry to hear you are having this issue with the LG G6 System Update. Have you tried using the Software Upgrade Assistant Tool? You can use this link for instructions on how to download the Software Upgrade Assistant Tool https://www.verizon.com/support/knowledge-base-105461/

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Re: LG G6 System Update Error 0x1124000
jav6
Champion - Level 3

@vzw_customer_support wrote:

I'm sorry to hear you are having this issue with the LG G6 System Update. Have you tried using the Software Upgrade Assistant Tool? You can use this link for instructions on how to download the Software Upgrade Assistant Tool https://www.verizon.com/support/knowledge-base-105461/


Geez, don't your agents, @vzw_customer_support , have access to the current status of this issue, e.g. that it is a known issue, being worked on and the update has been PAUSED?

...Just another VZW customer...trying to offer some assistance...
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Re: LG G6 System Update Error 0x1124000
vzw_customer_support
Customer Service Rep

Thank you for reaching out to us today. We know it is important to have your device updated and we want to help in any way we can. What updated are you trying to install? Have you tried using our software upgrade assistant? Please click here and give that a try. http://spr.ly/6608G2bXu

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Re: LG G6 System Update Error 0x1124000
R0ck-star
Enthusiast - Level 2
 
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Re: LG G6 System Update Error 0x1124000
R0ck-star
Enthusiast - Level 2

1. Power off the phone

2. Hold the power & vol. down button together until the factory screen appears

3. navigate to the clear cache option with the vol. buttons and select with the power button

4. Phone will restart, repeat the update attempt

5. Pray and throw in some hail Marys...