Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
LG V20 Disable the Auto-resest after 10 incorrect pin attempts
drkbaker
Member

I want to turn off the feature that auto-factory resets my phone if I enter the incorrect pin 10 times.  Normally it's under screen lock but I can't find it under settings>screen lock>  on the V20.  

Anyone find it?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: LG V20 Disable the Auto-resest after 10 incorrect pin attempts
Ann154
Community Leader
Community Leader

Security > Device Administrators

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

0 Likes
Re: LG V20 Disable the Auto-resest after 10 incorrect pin attempts
Ann154
Community Leader
Community Leader

Security > Device Administrators

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: LG V20 Disable the Auto-resest after 10 incorrect pin attempts
drkbaker
Member

I turned that off but it did not deactivate the feature.  IT is still saying it will wipe my phone in 10 attempts.

0 Likes
Re: LG V20 Disable the Auto-resest after 10 incorrect pin attempts
KinquanaH_VZW
VZ Employee Emeritus

Having your phone being wiped after the password reset is never any fun drkbaker . Lets make sure you have the directions you need to make sure you can change the options for your lock settings. I was unable to locate an option on this device that unlocks this feature on your device. You can disable the fingerprint settings via Settings > Fingerprints & Security> Fingerprints > Delete icon > Delete. You can also change the lock screen settings via Settings > Lock Screen > (From the Screen Security section, configure any of the following as preferred)  Tap the switch to turn on or off> Security lock timer or Power key instantly locks > Tap the switch to turn on or off. I hope this information was helpful. Let us know if you have any questions or concerns.

KinquanaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes
Re: LG V20 Disable the Auto-resest after 10 incorrect pin attempts
drkbaker
Member

I don't want to leave the phone unlocked. I tend to set it down in places I don't want folks having unfetered access to my info. BUT I don't want someone malicious to wipe my phone. Will this be built into an LG/VZW update??

0 Likes
Re: LG V20 Disable the Auto-resest after 10 incorrect pin attempts
pherson
Leader

Here's a tip: don't leave it laying around. What if someone "malicious" decides to steal it instead?

0 Likes
Re: LG V20 Disable the Auto-resest after 10 incorrect pin attempts
drkbaker
Member

Stuff happens. Hopefully @vzw can include this option in a software update

0 Likes