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LGV10 Battery not charging fully
CHPHONE69
Newbie

Does anyone else have issues with the Fast charge not working and leaving it on charger overnight and waking up to a 90% full, will take 2 hours to charge message?? I have sent this phone into LG 3 times to be fixed.  Each time they say they did something and it comes back, works for a day, then back to normal.  Unfortunately, I purchased new through ebay.  paypal nor ebay will acknowledge my  request for refund of any kind( its been 6 months since issues started and steadily approaching the  one year end of warranty mark)

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Re: LGV10 Battery not charging fully
vzw_customer_support
Customer Support

Having a phone that charges properly is always an important function  CHPHONE69. I'm sorry your phone is having issues charging. I was unable to locate any reported issues with this phone charging or not charging with the fast charger.  I would definitely contact Lg and advise of the issue you're having so they can discuss other options. We simply recommend to make sure the software is update and you don't have any problematic 3rd party apps on the device that could cause issues. http://vz.to/2cguf2T

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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: LGV10 Battery not charging fully
CHPHONE69
Newbie

As I stated above, I have sent the phone into LG company to be fixed 3 times.  They have preformed "fixes" that they thought would work, and didn't.  I just sent it in again with the battery and all the parts.  I hope they can see for themselves what is going on.  Worst case scenario is that I have a phone that never charges to 100.  When I received the phone the first time I reinstalled past applications and it did a repeat of the issue of not charging.  I then did a full wipe out of phone and went back to beginning, thinking maybe there was a virus.  with nothing installed on phone, it still wouldn't work properly.  All I can do Is keep sending it back each time it comes back still broken.  I have until August to keep doing this.  Frustrated that I can't get the help I need. 

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Re: LGV10 Battery not charging fully
acraftylady
Specialist

If you bought the phone brand new then keep on LG before the 1yr warranty runs out.   Insit they do something.  I had the boot loop issue on the G4 and had to deal with LG twice and they were very good about it.  Mary

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