Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
LG G4 screen froze....I hit power button briefly...screen went black....won't power back on....tried all troubleshooting steps and ....nothing....
Check with LG regarding your model's batch number based on serial number. Sounds like the main board if it will not power on at all. This MIGHT be covered under replacement by LG. L:G asks that you contact Verizon first, but LG handles the replacements in regards to this known issue.
Lkintn, we want to get your device properly working once more. Have you attempted to remove and reinsert the battery?
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I took it to the Verizon store, they said they couldn't do anything about it, .......a new one was ordered on 4/22 and I was told it would be delivered by 8pm on 4/23......however, when I checked the tracking info it said I won't get it until 4/25 by 8pm.....very inconvenient since I have a daughter who has been on the road traveling this weekend and had no phone to keep in touch in case of an emergency! I can't believe Verizon doesn't offer loaner phones! Even a basic flip phone would be better than nothing! Please,educate your people on the fed ex policies!
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TThis happened to me also. If it's a certain time fed ex will not deliver next day. Verizon knows this. It depends what area your in on the time. Mine was after 4:30. No guarantee. I wa traveling and mine phone died. Shut off and wouldn't come back on. Stopped at a Verizon store to get help. They weren't very helpful and the lady at customer care wasn't either. I ended up having to pay my G4 off to get another phone. NOT HAPPY!! But I needed a phone. I have a business that I totally use my cell phone for. My husband was trucking and my kids were at home. I called customer service later afterwards (few days later) got a very nice care agent. Name was Natalie. She was very helpful. Not stuck with the new phone. Took it back, will have money refunded that I paid. Got another G4. Verizon needs to look at this G4 business. Told me only AT&T is having this issue. Looks like to me Verizon is also. Good Luck. Now maybe I should of kept the new phone. Hope this new G4 doesn't cause me problems.