Message+ not scanning QR code on secondary devise

[GaryC1950]

Here is my "Verizon Customer Care Survey" response after exchanging several DMs with Verizon tech support and getting no help whatsoever with my Message+ installation failure ....

Acknowledge that you actually grasped and understood that your Message+ installation code has a fatal flaw (refusal to scan a perfectly imaged authentication QR code) ... and then offer an actual solution ... instead of ignoring me and blowing me off with a Verizon Customer Care Survey. At least label it properly as a "Verizon We-Could-Not-Care-Less Customer Survey."

[vzw_customer_support]

Hello, we would like to continue working through this with you. Please send us a Private Note to proceed.

[Hspurney]

I have the same issue with a chromebook samsung v2. Neither camera front or selfie gets activated to scan code. Message plus has access to cameras. I've reloaded message plus, rebooted chromebook - any ideas?

[vzw_customer_support]

Hspurney, may we have you fill us in further on what is occurring? Any specific error messages or that? 

-Christine