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Message+ not scanning QR code on secondary devise
GaryC1950
Newbie

Here is my "Verizon Customer Care Survey" response after exchanging several DMs with Verizon tech support and getting no help whatsoever with my Message+ installation failure ....

Acknowledge that you actually grasped and understood that your Message+ installation code has a fatal flaw (refusal to scan a perfectly imaged authentication QR code) ... and then offer an actual solution ... instead of ignoring me and blowing me off with a Verizon Customer Care Survey. At least label it properly as a "Verizon We-Could-Not-Care-Less Customer Survey."

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Re: Message+ not scanning QR code on secondary devise
vzw_customer_support
Customer Support

Hello, we would like to continue working through this with you. Please send us a Private Note to proceed.

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Re: Message+ not scanning QR code on secondary devise
Hspurney
Newbie

I have the same issue with a chromebook samsung v2. Neither camera front or selfie gets activated to scan code. Message plus has access to cameras. I've reloaded message plus, rebooted chromebook - any ideas?

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Re: Message+ not scanning QR code on secondary devise
vzw_customer_support
Customer Support

Hspurney, may we have you fill us in further on what is occurring? Any specific error messages or that? 

 

 

-Christine

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