Thank you for reaching out to us. We are sorry to read that you are having trouble with your calls and we would like to help. When did this start? Does it happen to all the calls or only with specific contacts?
Thanks for keeping us posted. We are glad to see our Tech Support Team was able to resolve your dilemma.
If you encounter any tech issues in the future, do not hesitate to use our Troubleshooting Assistant for further support. https://www.verizonwireless.
Remember, we are only a few clicks away for any of your cellular service needs. Have a great day.
Newly activated phone. Same exact issue. Nobody can hear me. They receive my call and my sound is completely muted on their end. This model is defective and should be taken off the market.