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My LG G4 just crashed.....
Lisaa59
Newbie
‎07-21-2016 09:36 AM

My LG G4 just crashed.....last update to cloud was 7-12......any way to connect it to my computer and save the photos, texts and contacts?

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Re: My LG G4 just crashed.....
LENNYEDGE
Specialist - Level 2
‎07-21-2016 09:39 AM

define crashed. i use to own g3. and you can always use usb to pc to move files to sdcard

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Re: My LG G4 just crashed.....
Lisaa59
Newbie
‎07-21-2016 09:44 AM

Went thru all of the recovery instructions with a Verizon rep on chat.....they are sending a new phone......cannot get anything on the phone except the LG logo on a black screen......will not power up or down.....can the card that came with the phone be removed and used like an SD card?....btw....I am NOT tech literate!

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Re: My LG G4 just crashed.....
LENNYEDGE
Specialist - Level 2
‎07-21-2016 09:58 AM

its best you get replacement. ly g3 bricked twice. same. i rid myself of it. now have s7edge, not bragging. i loved my g3. the sim cannot. its a network card. not data, only sdcards can be.you might be mentioning the sim card. its for verizons network.

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Re: My LG G4 just crashed.....
LENNYEDGE
Specialist - Level 2
‎07-21-2016 09:59 AM

consider opting into protection plan while you can.

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