Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
My LG Intuition just died
Pam3000
Member

I thought the problem might be with the battery since it hasn't recharged properly for awhile, so I purchased a new battery, popped it in, but all it does is get super hot around the charger input area.  Still completely dead.  I have no clue what to do with it now, and I really need to access my text messages.

Labels (1)
0 Likes
Re: My LG Intuition just died
dexman
Sr. Member

If the phone is unable to charge a brand new battery with a charger that is known to be good...and...won't turn on at all....I'd say that it is toast.

If text messages have been backed up to a cloud account, they can be accessed there. If Verizon Wireless's "Message +" app is installed on a computer the text messages might be accessible there.

0 Likes
Re: My LG Intuition just died
vzw_customer_support
Customer Support

Great suggestion, dexman. I understand the importance of you being able to access your messages, Pam3000. I'm sorry to learn about your phone. If you have previously used Integrated messaging with Verizon Messages, you can access our web app here. http://spr.ly/6588826QM

 

I've also sent you a direct message, Pam3000, so that I can assist with options for your device. Please reply to my direct message so I can continue to assist.

 

AndreaS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes