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My mobile network is unavailable and I cannot make a call
CES2245
Newbie
‎02-20-2018 11:34 AM

I am in my house and this problem just started today.  I've tried multiple numbers and get the same message with each one. 

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Re: My mobile network is unavailable and I cannot make a call
CES2245
Newbie
‎02-20-2018 11:40 AM

I also cannot receive calls.  They go straight to VM

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Re: My mobile network is unavailable and I cannot make a call
sprmankalel
Champion - Level 3
‎02-20-2018 12:53 PM

Have you tried to enable WiFi Calling?

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Re: My mobile network is unavailable and I cannot make a call
vzw_customer_support
Customer Service Rep
‎02-22-2018 11:44 AM

Getting your service working right is a must. What is your zip code? Anyone else having this issue? Are other services impacted such as data or text?

 

AlbertoR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: My mobile network is unavailable and I cannot make a call
CES2245
Newbie
‎02-23-2018 08:07 AM

I turned the phone off and then back on again and the problem went away!

Thanks for checking with me.

On Thu, Feb 22, 2018 at 2:45 PM, vzw_customer_support <

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