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My voice mail box is full. How do i clear it?
ricky1402
Enthusiast - Level 1
‎01-01-2016 05:59 PM

Incoming callers get a message saying that my mailbox is full. How do I fix this problem

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Re: My voice mail box is full. How do i clear it?
vzw_customer_support
Customer Service Rep
‎01-03-2016 06:35 PM

ricky1402,



We certainly want people to be able to leave you a voicemail. I agree with Ann154, have you checked to see if your mailbox is full? If so, you will want to delete out messages. You may do this by dialing *86 to access your voicemail and option 7 to delete a message.


ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: My voice mail box is full. How do i clear it?
Ann154
Super User
Super User
‎01-01-2016 06:24 PM

Do you have any messages that you can delete?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My voice mail box is full. How do i clear it?
vzw_customer_support
Customer Service Rep
‎01-03-2016 06:35 PM

ricky1402,



We certainly want people to be able to leave you a voicemail. I agree with Ann154, have you checked to see if your mailbox is full? If so, you will want to delete out messages. You may do this by dialing *86 to access your voicemail and option 7 to delete a message.


ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: My voice mail box is full. How do i clear it?
Jm12720
Enthusiast - Level 1
‎04-26-2019 12:04 PM

There is no option to delete messages. It says there are no new messages - your mailbox is full. Press 4 for personal options and *to disconnect. 

 

There are are no options to delete old messages. Is there a way to hard reset a mailbox or delete all old messages?

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Re: My voice mail box is full. How do i clear it?
Jm12720
Enthusiast - Level 1
‎04-26-2019 12:05 PM

There is no option to delete messages. It says there are no new messages - your mailbox is full. Press 4 for personal options and *to disconnect. 

 

There are are no options to delete old messages. Is there a way to hard reset a mailbox or delete all old messages?

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Re: My voice mail box is full. How do i clear it?
Smondo001
Enthusiast - Level 1
‎04-26-2019 03:16 PM

I have the same issue

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Re: My voice mail box is full. How do i clear it?
vzw_customer_support
Customer Service Rep
‎04-28-2019 12:17 PM

Jm12720,

We definitely want to make sure that you are able to manage your mailbox successfully. Luckily I have just the answer for you. Check out #2. Time Saving tips. http://spr.ly/6607E5vwN JosephT_VZW

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Re: My voice mail box is full. How do i clear it?
vanguard77us
Enthusiast - Level 1
‎05-03-2019 10:21 AM

So far, NONE of the option suggestions work. All result in "You have pressed an incorrect key". 

How about you fix this issue????

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Re: My voice mail box is full. How do i clear it?
vzw_customer_support
Customer Service Rep
‎05-05-2019 10:35 AM

We absolutely want to make sure you're able to utilize your voicemail. Help has arrived. Is this basic voicemail or visual voicemail? What make/model phone do you have? Have you dialed *86 to access your voicemail and pressed 7 during or after each message to delete the ones you don't want? JosephT_VZW

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