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New Update Affecting Google Store and Google App Operation
broling62
Newbie

After the new Nouget/Google update last night 4/3, I cannot access my Google Play store and the Google widget is not operating.  I have restarted my phone, disabled apps, etc.  Anyone else having this issue?

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Re: New Update Affecting Google Store and Google App Operation
vzw_customer_support
Customer Support

Hello broling62m

I would be concerned too if I were unable to access my Google Play Store. What exactly happens when you try to access the Play Store? What is the make and model of your device?

ChristopherM_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: New Update Affecting Google Store and Google App Operation
broling62
Newbie

There is a blank screen then my phone freezes.  None of my google apps will work either

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Re: New Update Affecting Google Store and Google App Operation
Ann154
Super User
Super User

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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